High Point, North Carolina

Biohazard cleanup and crime scene cleanup in High Point, North Carolina

After a death, a bad injury or a violent crime, what is left in the room is not a job for family, a landlord or an ordinary cleaning service. One phone call puts you in touch with an independent cleanup company that does this work in High Point and the towns around it.

Call (743) 256-4780

Phone picked up day and night, every day of the week

Homes, rentals, shops and vehicles
An independent company does the work
You decide whether to hire

Front porch and walkway of a brick bungalow under large oak trees — Illustration only

What happened

Find the situation closest to yours

Each page says what a cleanup company does in that case and what you can leave to them.

The work itself

What a bio hazard cleanup company does that a cleaning service can't

Blood and other body fluids soak down. A stain on carpet is usually wider in the pad underneath and wider again in the plywood below that. Wiping the top leaves the rest in place, and that is where odor and bacteria stay.

A biohazard cleanup company works from the bottom up. Its workers wear protective suits and respirators. They cut out what can't be made safe, such as carpet, pad, a mattress or a strip of drywall, and seal it in marked containers that leave with them. What remains is cleaned, disinfected and treated for odor.

You don't need to watch any of it. Many families hand over a key, wait elsewhere and come back to a room that can be repaired and used again.

Two workers in white protective suits carrying a sealed red container toward a brick ranch house — Illustration only

Local numbers

Who to call about what in High Point

The police report: The High Point Police Department is at 1730 Westchester Drive, phone 336-883-3224. Use 911 for an emergency. The department's web page links to incident reports online. An insurer or the state compensation program will want the report number.
The medical examiner: Most of High Point is in Guilford County. The state's guide for families lists the Office of the Chief Medical Examiner in Raleigh, (919) 743-9000, as the center for Guilford County deaths. That office, not the police, tells a funeral home when your relative can be collected.
Help after a crime: North Carolina's Victim Compensation Program lists crime scene cleanup among the costs it can help with. Questions go to (800) 826-6200.
Someone to talk to: The 988 Suicide & Crisis Lifeline answers calls, texts and chats at 988 at any hour. It is confidential, and it describes itself as help for difficult moments of any kind.

One call

How the call goes

Say what happened
A sentence or two is enough: what happened, the address, and whether the police have finished there.
Talk to the company
You speak with an independent biohazard cleanup company that covers your part of the Triad. Ask how they would go about it and when they could start.
Decide in your own time
Ask for the scope of work and the price in writing. Nothing begins until you agree to it.

The bill

Who usually pays

The cleanup company bills whoever hires it. Where the money then comes from depends on what happened. Homeowner's and renter's policies often respond to a death or an injury in the home, though every policy is different and only your insurer can tell you what yours does.

After a violent crime, the state program can consider the cleanup bill. It asks for an itemized bill from a certified biohazard cleanup company and the law enforcement report, so keep both. The who pays guide goes through each source.

Hands resting on printed pages beside a folder, a pen and a cup of tea — Illustration only

Nearby

Outside the High Point city limits

The same number reaches companies that work in these towns. Which police agency and which medical examiner center are involved changes from one to the next.

Every area served

Common questions

Asked on the first call

Is crime scene cleanup the same thing as biohazard cleanup?

In practice, yes. Crime scene cleanup, trauma cleanup and biohazard cleanup all describe removing blood and body fluids and making the space safe again. The companies that do one do the others.

Do the police clean up when they leave?

No. Officers and the medical examiner collect evidence and take the person into their care. The room is left as it was. Arranging the cleaning falls to the owner of the property or the family.

Can I call before the police have released the house?

Yes. You can talk through what will be needed and line up a start time. The company can't go in until the officers say the scene is released.

Is this a cleanup company?

No. Biohazard Cleanup High Point is a referral service. The company you speak with is independent, sets its own price and does the work under its own name.

High Point and the Triad towns nearby

Nobody in the family should have to clean that room

Give them the address and one sentence about what took place. They will want to know if the officers and the medical examiner are done there, and then they will describe their approach.

When you are ready, call.

Whoever picks up is with a separately owned local firm that does biohazard and trauma cleaning around High Point. Listen to their plan and their price. Whether you hire them is up to you.